Job Description
We are currently seeking motivated individuals to join our team as Evening Customer Service Associates in Fresno, CA. This is an urgent hiring opportunity designed for those seeking flexible evening shifts and a dynamic work environment.
At Fresno Retail Solutions, we pride ourselves on delivering exceptional customer experiences. As an evening associate, you will play a crucial role in maintaining our high standards while enjoying a schedule that fits your lifestyle.
Why Apply?
- Competitive hourly pay ($16.50 - $19.00).
- Flexible evening schedules (e.g., 4:00 PM - 10:00 PM).
- Opportunities for advancement within the company.
- A supportive and inclusive work culture.
Responsibilities
- Assist customers with product inquiries, orders, and returns in a friendly and professional manner.
- Process transactions accurately using the POS system and handle cash with strict accountability.
- Resolve customer complaints efficiently to ensure high satisfaction and retention.
- Maintain store appearance and organization, including restocking shelves and cleaning areas.
- Collaborate with team members to ensure smooth operations during peak evening hours.
- Adhere to all company policies and safety regulations regarding security and loss prevention.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory.
- Basic computer proficiency and familiarity with POS systems.
- Strong communication skills and a positive attitude.
- Must be reliable and available to work evenings and weekends.
- Ability to stand for extended periods and lift up to 25 lbs.