Job Description
We are seeking a dedicated Evening Part-Time Customer Service Associate to join our growing team in Fort Worth. If you are looking for a flexible schedule and an immediate start, this is the perfect opportunity for you. You will work from our modern facility, providing top-tier support to our clients during the evening hours.
Why Join Us?
- Immediate Hire: Start working as soon as this week.
- Flexible Schedule: Work evenings (4:00 PM - 12:00 AM) to fit your lifestyle.
- Competitive Pay: Earn $15 - $20 per hour depending on experience.
Responsibilities
- Handle incoming customer inquiries via phone and email with professionalism and empathy.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues to ensure high satisfaction.
- Maintain a clean, organized, and safe work environment.
- Collaborate with the day shift team to ensure seamless daily operations.
- Document customer interactions and feedback in the CRM system.
Qualifications
- High school diploma or GED required.
- Previous customer service or retail experience is a plus but not mandatory.
- Excellent verbal communication and active listening skills.
- Ability to work independently and handle high call volumes during peak hours.
- Must be available to work evening shifts, weekends, and holidays as needed.
- Proficiency with basic computer applications (Microsoft Office).