Job Description
Join our dynamic team at Fresno Community Services as an Evening Customer Service Specialist. We're seeking enthusiastic individuals to provide exceptional support to our community members during evening hours. This is a part-time position with immediate hire opportunities, perfect for students, parents, or anyone seeking flexible evening work.
What We Offer:
- Competitive hourly pay with weekly paychecks
- Comprehensive paid training
- Flexible scheduling (5 PM - 10 PM shifts)
- Opportunities for advancement
- Supportive team environment
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve customer concerns and issues efficiently
- Maintain accurate customer records in our database system
- Process applications and registrations for community programs
- Collaborate with team members to ensure smooth operations
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office, email)
- Ability to work independently and as part of a team
- Must be available for evening shifts (5 PM - 10 PM)
- Positive attitude and customer-focused mindset