Job Description
Join our dynamic team as an Evening Part-Time Customer Service Associate at Phoenix Retail Solutions! We're seeking energetic individuals to deliver exceptional customer experiences during our peak evening hours. Enjoy competitive pay, flexible scheduling, and a supportive work environment while helping our Phoenix community thrive. Perfect for students, parents, or anyone seeking a rewarding evening opportunity.
Why You'll Love Working With Us: • Competitive hourly pay with weekly paychecks • Flexible evening shifts (5 PM - 10 PM) • Free employee parking • Opportunities for advancement • Positive team culture
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate customer records
- Resolve product/service issues and escalate complex cases
- Collaborate with team members to ensure seamless operations
- Assist with inventory management and store presentation
- Uphold company standards for safety and cleanliness
- Meet performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with POS systems and Microsoft Office
- Strong problem-solving abilities and attention to detail
- Reliable transportation to our Camelback Road location