Job Description
Join our award-winning team at Memphis Community Services and make an immediate impact! We're seeking passionate Evening Part-Time Customer Service Associates to deliver exceptional experiences during our busiest hours. This is your chance to join a supportive environment where your skills are valued, and growth opportunities are abundant.
As a cornerstone of our client satisfaction strategy, you'll handle inquiries, resolve issues, and build lasting relationshipsâall while enjoying flexible evening schedules that work around your life. No experience? No problem! We provide comprehensive training and a clear path to advancement.
What We Offer:
- Immediate hiring decisionsâstart earning in days!
- Competitive hourly pay with weekly direct deposit
- Consistent evening/weekend shifts (4PM-10PM)
- Free parking and convenient downtown location
- Employee discounts and recognition programs
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and complaints with empathy and efficiency
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to company policies and maintain confidentiality standards
- Proactively identify opportunities for service improvements
- Support team during peak evening and weekend operational hours
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic proficiency with CRM software and Microsoft Office
- Reliable transportation and punctual attendance
- Positive attitude and commitment to teamwork
- Must be available for evenings and weekends