Job Description
Are you a student seeking flexible work that fits your busy schedule? FlexWork Solutions offers exclusive part-time night shift opportunities in Baltimore and remote work options designed for students. Earn competitive pay while gaining valuable professional experience without compromising your studies.
Join our dynamic team and enjoy the freedom to work from anywhere in the U.S. or our modern Baltimore office. We provide comprehensive training and a supportive environment perfect for building your career while managing academic commitments.
Why Choose Us?
- Flexible scheduling around your classes
- Competitive hourly wages with growth potential
- Remote and hybrid work options
- No experience necessary – we train you!
- Inclusive culture focused on student success
Responsibilities
- Provide exceptional customer support via phone, email, and chat during night shifts
- Process orders, troubleshoot technical issues, and resolve customer inquiries
- Update and maintain accurate customer records in our CRM system
- Collaborate with cross-functional teams to resolve complex issues
- Adhere to company protocols and maintain data security standards
- Complete shift reports and document customer interactions
- Proactively identify process improvement opportunities
Qualifications
- Currently enrolled in high school, college, or university program
- Strong communication skills (written and verbal)
- Reliable high-speed internet for remote work
- Ability to work independently and as part of a team
- Basic computer proficiency and typing skills
- Availability to work nights and weekends consistently
- Positive attitude and willingness to learn new systems
- 18+ years of age (if applicable to student status)