Job Description
Join FlexWork Solutions and transform your evenings into rewarding opportunities! We're seeking motivated Evening Part-Time Customer Service Specialists in Los Angeles with flexible schedules and daily pay options. Perfect for students, parents, or anyone seeking work-life balance, this role offers competitive pay and the freedom to manage your time while delivering exceptional customer experiences. Our supportive team environment ensures you'll grow professionally while making an immediate impact.
Responsibilities
- Handle customer inquiries via phone, email, and chat during evening shifts (4 PM - 12 PM)
- Resolve billing, technical, and product issues with empathy and efficiency
- Meet daily performance metrics while maintaining service quality standards
- Document interactions accurately in CRM systems
- Collaborate with day-team to ensure seamless customer experiences
- Adapt to flexible scheduling changes based on business needs
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or call center experience
- Excellent verbal/written communication skills
- Ability to work independently with minimal supervision
- Proficient in CRM software and Microsoft Office Suite
- Reliable transportation for on-site shifts (2 days/week)
- Must be available 4-5 evenings weekly