Job Description
Looking to boost your income with flexible evening work in Houston? FlexiJobs Inc. is seeking motivated Evening Part-Time Customer Service Associates to join our dynamic team. Perfect for students, professionals, or anyone seeking supplemental income, this role offers competitive pay and a supportive environment. Enjoy weekday evenings (4 PM - 9 PM) with no weekends required. Gain valuable experience while serving diverse clients across Texas. Apply now and start earning extra cash on your schedule!
Responsibilities
- Provide exceptional customer support via phone, email, and chat during evening hours
- Process transactions and resolve inquiries with accuracy and professionalism
- Update customer records in CRM systems while maintaining confidentiality
- Collaborate with day-shift teams for seamless service continuity
- Adhere to company protocols for handling sensitive financial data
- Identify upsell opportunities to enhance customer experience
- Complete daily performance reports and feedback documentation
Qualifications
- High school diploma or equivalent; college students encouraged
- 6+ months customer service or retail experience preferred
- Strong communication skills with clear phone etiquette
- Basic computer proficiency with MS Office suite
- Reliable transportation to downtown Houston location
- Ability to stand/walk for extended periods during shifts
- Flexible schedule availability Monday-Friday evenings
- Positive attitude with problem-solving mindset