Job Description
Join our vibrant team at Baltimore City Hospitality Group and become part of the city's premier evening experience! We're seeking enthusiastic Evening Part-Time Customer Service Associates to deliver exceptional service during our peak evening hours. This flexible role offers competitive pay and a dynamic work environment in the heart of Baltimore.
As a key member of our guest services team, you'll create memorable experiences for visitors while supporting our operations during evenings and weekends. Perfect for students, professionals seeking supplemental income, or those with daytime commitments.
Responsibilities
- Provide exceptional customer service to evening guests and visitors
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Assist with event setup and evening operational tasks
- Maintain cleanliness and safety standards in public areas
- Collaborate with evening staff to ensure seamless operations
- Process transactions using POS systems
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Valid Maryland ID required