Job Description
Join our dynamic team at Boston Premier Hospitality, where we're seeking passionate Evening Hospitality Associates to create memorable guest experiences during our peak evening hours. This flexible position offers competitive pay and opportunities for growth within our award-winning portfolio of venues. Ideal candidates thrive in fast-paced environments and value exceptional customer service.
Our evening shifts typically run from 4:00 PM to 11:00 PM, including weekends. We provide comprehensive training and a supportive team culture that celebrates diversity and professional development. Enjoy complimentary meals during shifts and exclusive employee discounts across our properties.
Responsibilities
- Deliver exceptional guest service in our upscale restaurant and lounge venues
- Manage reservations and seating arrangements efficiently
- Process payments accurately using POS systems
- Coordinate with kitchen staff for seamless order fulfillment
- Maintain pristine cleanliness and sanitation standards
- Handle guest inquiries and resolve concerns promptly
- Assist with inventory management and stock rotation
Qualifications
- Minimum 1 year of hospitality or customer service experience
- Flexible availability including evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic math proficiency for cash handling
- ServSafe certification preferred (training provided)
- Valid Massachusetts Food Handler's License
- Professional appearance and demeanor