Job Description
Join New Orleans' premier boutique hotel as an Evening Guest Services Associate! Perfect for night owls who thrive in vibrant environments, this role offers flexible evening shifts while immersing you in the city's legendary culture. You'll be the first point of contact for our international guests during peak evening hours, combining exceptional hospitality with authentic New Orleans charm. Enjoy complimentary parking, staff discounts, and the opportunity to work in one of the world's most captivating destinations.
Responsibilities
- Manage check-in/check-out procedures for evening arrivals and departures
- Handle guest inquiries with warm, knowledgeable responses about local attractions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Monitor lobby areas to ensure premium guest experiences
- Assist with luggage handling and valet services
- Resolve guest concerns promptly with discretion and professionalism
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic knowledge of New Orleans attractions and transportation
- Flexibility to work weekends and holidays
- Valid driver's license with clean record (for valet duties)
- Proficient with hotel management systems
- Must be 21+ to serve alcohol (if required by role)