Job Description
Join The Grand Capital Hotel's dynamic evening team and deliver exceptional guest experiences in the heart of Washington DC. We're seeking passionate individuals to provide seamless service during our busiest hours. Enjoy flexible scheduling, competitive pay, and a vibrant work environment. Perfect for students, professionals, and night owls seeking meaningful part-time opportunities.
As a cornerstone of our operations, you'll ensure every guest feels welcomed and valued. We offer comprehensive training, growth opportunities, and a supportive team culture. Discover why we're consistently rated DC's top employer for evening hospitality positions.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage room reservations and address guest concerns with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards and ensure lobby areas remain pristine
- Assist with valet services and luggage handling during evening hours
- Collaborate with security protocols for guest safety
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- Basic proficiency with reservation systems
- Professional appearance and positive attitude
- Valid work authorization in the United States
- High school diploma or equivalent required