Job Description
Join our dynamic team at Sunset Hospitality Group as an Evening Guest Services Associate! We're seeking friendly, energetic individuals to provide exceptional service during our peak evening hours. This flexible part-time role offers competitive pay and a supportive work environment perfect for students, parents, or anyone seeking evening work in Wichita. Enjoy free parking and opportunities for advancement within our growing hospitality chain.
Responsibilities
- Greet and assist guests with check-in/check-out procedures during evening shifts
- Manage reservation systems and handle guest inquiries with professionalism
- Maintain lobby areas and common spaces to impeccable standards
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures
- Resolve guest concerns promptly and escalate when necessary
- Prepare nightly reports and maintain accurate documentation
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving mindset
- Must be 18+ years old