Job Description
Join our vibrant team at Metropolitan Hospitality Group as an Evening Guest Services Associate in the heart of Atlanta! We're seeking energetic professionals to deliver exceptional experiences during our peak evening hours. This role offers flexible scheduling, competitive compensation, and opportunities for growth in a premium hospitality environment.
Our downtown location features award-winning dining and entertainment, making this an ideal position for those seeking evening flexibility without sacrificing professional development. Enjoy a supportive team culture, employee discounts, and the chance to be part of Atlanta's premier hospitality destination.
Responsibilities
- Provide exceptional guest service and assistance during evening hours (4 PM - 12 AM)
- Manage guest check-ins, reservations, and special requests with professionalism
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with food and beverage teams to ensure seamless guest experiences
- Maintain pristine facility standards and respond to guest inquiries promptly
- Assist with event setup and breakdown for evening functions
- Contribute to a positive team environment through collaboration and communication
Qualifications
- Previous experience in hospitality, customer service, or guest relations preferred
- Excellent communication and interpersonal skills
- Ability to work independently and in a team during high-volume periods
- Strong attention to detail and problem-solving abilities
- Flexible availability including weekends and holidays
- Basic computer proficiency with reservation systems
- Must be 21+ years old (for alcohol service compliance)
- Positive attitude and commitment to premium service standards