Job Description
Join Sacramento's premier hospitality team as an Evening Guest Services Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our evening operations. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in downtown Sacramento. Perfect for students, night owls, and career changers seeking meaningful part-time work.
Why Join Us?
• Paid training and advancement opportunities
• Employee discounts on dining and events
• Supportive team culture with monthly socials
• Convenient evening shift flexibility (4-11 PM)
Responsibilities
- Deliver outstanding guest service with warm, personalized interactions
- Manage check-in/check-out procedures efficiently
- Handle cash transactions and point-of-sale operations
- Coordinate with housekeeping and security teams
- Resolve guest inquiries and concerns promptly
- Maintain immaculate lobby and common areas
- Assist with event setup and guest coordination
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and conflict resolution skills
- Ability to work independently during evening hours
- Basic computer proficiency with POS systems
- Flexible availability including weekends
- Valid California driver's license preferred
- First Aid/CPR certification a plus