Job Description
Join Tulsa's premier hospitality destination as an Evening Guest Services Associate! We're seeking friendly, energetic individuals to create memorable experiences for our guests during our evening operations. Enjoy flexible evening shifts, competitive pay, and a dynamic work environment. Perfect for students or those seeking supplemental income with weekends off!
What We Offer: Flexible scheduling (4-6 hour shifts), free parking, employee discounts, and opportunities for advancement. No nights or weekends required!
Responsibilities
- Deliver exceptional customer service to all guests with a warm, professional demeanor
- Manage check-in/check-out procedures efficiently using our property management system
- Process payments, handle cash transactions, and maintain accurate records
- Respond to guest inquiries and resolve issues promptly
- Perform nightly audits and prepare operational reports
- Collaborate with housekeeping and security teams for seamless operations
- Maintain clean, organized lobby and common areas
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer proficiency with point-of-sale systems
- Flexible availability Monday-Sunday evenings (4PM-11PM)
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods