Job Description
Join Omaha's premier hospitality team as an Evening Guest Services Associate! We're seeking enthusiastic individuals to create memorable experiences for our guests during evening hours. No experience is required – we provide comprehensive training to help you thrive.
Perfect for students, career changers, or anyone seeking flexible evening hours. Enjoy a supportive team environment, competitive pay, and opportunities for advancement while serving Omaha's vibrant community.
Responsibilities
- Greet guests warmly and provide exceptional customer service during evening hours
- Manage check-in/check-out processes efficiently using our digital systems
- Address guest inquiries and resolve concerns with professionalism
- Maintain pristine lobby and common areas throughout evening shift
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and handle cash transactions accurately
- Complete nightly reporting and administrative tasks
Qualifications
- No prior experience required – comprehensive training provided
- Must be at least 18 years old with reliable evening availability
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with digital systems
- Positive attitude and commitment to customer satisfaction
- Ability to stand/walk for extended periods
- Valid Nebraska driver's license (if required for errands)