Job Description
Join our dynamic team at City Hospitality Group and become the heart of our evening operations! We're seeking energetic Evening Guest Services Associates to deliver exceptional experiences while supporting our vibrant downtown San Antonio venue. This role offers flexible scheduling perfect for students, competitive pay, and opportunities for growth within our award-winning hospitality group.
As an Evening Associate, you'll work in a fast-paced environment where your smile and dedication directly impact guest satisfaction. We provide comprehensive training and a supportive culture that values work-life balance. Whether you're pursuing education or seeking a rewarding part-time role, this position offers the flexibility to accommodate your schedule while building valuable customer service skills.
Responsibilities
- Deliver exceptional customer service to guests during evening hours
- Manage check-in/check-out processes with accuracy and efficiency
- Handle guest inquiries and resolve service concerns promptly
- Maintain clean, organized, and welcoming public spaces
- Process payments and operate POS systems securely
- Collaborate with team members to ensure smooth evening operations
- Assist with inventory management and restocking supplies
- Uphold all safety and sanitation protocols
Qualifications
- Must be 18+ years old with reliable evening availability
- Previous customer service experience preferred (students welcome)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and comfort with POS systems
- Professional appearance and positive attitude
- Valid Texas driver's license (if driving required)
- Ability to stand/walk for extended periods