Job Description
Join our award-winning team at Premier Hospitality Group as a Part-Time Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for advancement in the hospitality industry. Enjoy a vibrant work environment where your customer service skills shine, with full training provided. Perfect for students or professionals seeking supplemental income with evenings-only hours.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone calls and route communications efficiently
- Process reservations using our property management system
- Handle guest billing transactions and payment processing
- Maintain immaculate lobby and common area appearance
- Coordinate with housekeeping and security teams
- Resolve guest concerns with professionalism and empathy
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or front desk experience
- Proficiency with reservation software (e.g., Opera, Sabre)
- Exceptional verbal communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Flexible availability evenings and weekends
- Basic math skills for transaction processing
- Positive attitude and professional appearance