Job Description
Join the vibrant energy of New Orleans' hospitality scene with our evening part-time Guest Services Associate position at Bourbon Street Hospitality Group. We're seeking enthusiastic individuals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, on-the-job training, and the opportunity to work in one of America's most iconic cities. Perfect for students, career-changers, or those seeking supplemental income with a dynamic team environment.
Responsibilities
- Check-in/out guests with accuracy and professionalism
- Manage reservations and room assignments
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Assist with event setup and guest services during evening functions
- Uphold safety and security protocols
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Must be 18+ years old
- Valid Louisiana driver's license (if applicable)