Job Description
Join our dynamic hospitality team at Mountain View Resorts as an Evening Guest Services Associate! We're seeking vibrant individuals to deliver exceptional experiences during our peak evening hours. Enjoy flexible scheduling, competitive pay, and a supportive work environment in the heart of Denver. Perfect for students, career changers, or anyone seeking evening flexibility.
Responsibilities
- Provide warm, personalized check-in/check-out services for resort guests
- Manage reservations and coordinate special requests with precision
- Handle cash transactions and operate POS systems accurately
- Address guest inquiries and resolve concerns promptly
- Maintain pristine lobby and common areas
- Collaborate with housekeeping and security teams
- Support event setup and evening concierge services
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced evening environments
- Basic computer literacy and POS system knowledge
- Flexible availability including weekends and holidays
- Strong attention to detail and problem-solving abilities
- Must be 18+ years old
- Valid driver's license (for occasional errands)