Job Description
Join our vibrant team at Coastal Hospitality Group as an Evening Guest Services Associate! Perfect for students, career changers, or anyone seeking flexible evening hours in Virginia Beach's premier hospitality destination. We offer competitive pay, on-the-job training, and a supportive work environment that values your growth. Enjoy stunning ocean views while delivering exceptional customer service in a fast-paced, rewarding setting. This is your opportunity to build valuable experience while earning consistent income with a schedule that works for your lifestyle.
Responsibilities
- Deliver warm, efficient front desk services to hotel guests during evening hours
- Handle check-ins, check-outs, and reservation management with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and security teams for seamless operations
- Perform nightly audits and prepare shift reports
- Maintain a clean, organized lobby area
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work efficiently under pressure during peak hours
- Basic computer proficiency and comfort with reservation systems
- Flexible availability for evenings, weekends, and holidays
- Positive attitude and team-oriented mindset
- Reliable transportation to Atlantic Avenue location