Job Description
Join Urban Hospitality Group's vibrant team as an Evening Guest Services Associate! We're seeking energetic professionals to deliver exceptional guest experiences at our premium downtown location. Enjoy flexible evening shifts (4PM-11PM), competitive weekly pay, and a supportive environment where your hard work is rewarded immediately. Perfect for students, parents, or anyone seeking supplemental income with consistent schedules. Apply today and start earning this week!
Responsibilities
- Deliver exceptional guest service with warm professionalism
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Maintain pristine lobby and common areas
- Process payments and manage cash drawer accuracy
- Coordinate with housekeeping and security teams
- Upsell premium services and amenities
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Basic cash handling and POS system knowledge
- Professional appearance and positive attitude
- Reliable transportation for varied shifts
- 18+ years of age with valid ID
- Ability to stand/walk for extended periods