Job Description
Join our dynamic team at City Hospitality Group as an Evening Guest Services Associate! We're seeking friendly, reliable individuals to provide exceptional service during our evening hours. This part-time role offers flexible scheduling and weekly pay, perfect for students, professionals, or anyone seeking supplemental income in Boston's vibrant hospitality scene.
Enjoy a supportive work environment where your contributions are valued, and gain valuable customer service experience. If you thrive in fast-paced settings and love helping others, apply today!
Responsibilities
- Deliver outstanding guest service with warm professionalism
- Manage check-in/check-out processes efficiently
- Address guest inquiries and resolve concerns promptly
- Handle cash transactions and operate POS systems
- Maintain clean, organized public areas
- Collaborate with evening team members seamlessly
- Complete end-of-day reporting accurately
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in busy environments
- Basic math and cash handling skills
- Flexible availability (evenings/weekends required)
- Attention to detail and problem-solving aptitude
- Positive, service-oriented attitude
- Must be 18+ years old