Job Description
Join our award-winning team as an Evening Guest Service Specialist at Tampa Bay Hospitality Group! We're seeking dynamic individuals to deliver exceptional guest experiences during our vibrant evening hours. Perfect for students, night owls, and those seeking flexible schedules. Enjoy competitive pay, tip potential, and a supportive work environment in Tampa's thriving hospitality scene.
Responsibilities
- Deliver exceptional guest service with warm, professional interactions
- Manage reservations and optimize seating arrangements during peak evening hours
- Process payments accurately using our POS system
- Collaborate with kitchen and bar teams for seamless operations
- Maintain pristine dining environments and cleanliness standards
- Handle guest inquiries and resolve concerns promptly
- Upsell menu items and promotions to enhance guest experience
Qualifications
- Previous customer service or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic POS system knowledge (training provided)
- Professional appearance and positive attitude
- Must be 18+ years old to serve alcohol
- Reliable transportation to Cypress St location