Job Description
Join our award-winning team at The Terrace Charlotte, where exceptional service meets urban sophistication. We're seeking charismatic Evening Guest Service Associates to create memorable dining experiences during our vibrant evening hours. This role offers flexible scheduling, competitive pay, and a dynamic work environment in the heart of Uptown Charlotte. Perfect for students, career-changers, or anyone seeking evening flexibility without compromising on professional growth.
Responsibilities
- Deliver exceptional guest service with warm, personalized interactions
- Manage table assignments and optimize seating flow during peak evening hours
- Process payments accurately and handle cash operations
- Collaborate with kitchen/bar teams for seamless order execution
- Maintain pristine dining area standards throughout shifts
- Resolve guest inquiries with professionalism and poise
- Contribute to a positive, team-oriented culture
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability evenings (4 PM - 11 PM) and weekends
- Strong communication and conflict resolution skills
- Ability to thrive in fast-paced, high-energy environments
- Basic math proficiency for cash handling
- Food safety certification preferred
- Must be 18+ years of age
- Valid North Carolina alcohol service permit (if applicable)