Job Description
Join Nashville's premier hospitality destination as an Evening Guest Experience Specialist! We're seeking passionate individuals to create memorable evenings for our downtown guests. This flexible evening position offers competitive pay, complimentary meals, and a vibrant team environment. Perfect for students, artists, and professionals seeking supplemental income with schedule autonomy. Enjoy Nashville's nightlife while building valuable customer service skills.
Responsibilities
- Deliver exceptional guest service during evening hours (4 PM - 11 PM)
- Manage reservations and optimize table turnover
- Process payments and maintain accurate transaction records
- Coordinate with kitchen and bar teams for seamless service
- Resolve guest inquiries with professionalism and positivity
- Execute opening/closing procedures with attention to detail
- Uphold cleanliness and safety standards in all public areas
Qualifications
- Previous customer service or hospitality experience preferred
- Ability to thrive in fast-paced evening environments
- Strong communication and interpersonal skills
- Flexible availability including weekends and holidays
- Basic POS system knowledge
- Valid Tennessee food handler certification (or willingness to obtain)
- Ability to stand/walk for extended periods
- Professional appearance and positive demeanor