Job Description
Join Miami's premier hospitality team as an Evening Guest Service Associate! We're urgently hiring energetic professionals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay and a vibrant work environment in the heart of Miami. Perfect for students, night owls, and career changers seeking evening hours. No weekend shifts required!
Responsibilities
- Provide outstanding customer service to guests during evening hours
- Manage front desk operations including check-ins, check-outs, and reservations
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold strict cleanliness and safety standards in public areas
- Assist with evening event setup and guest reception duties
Qualifications
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency (reservation systems, POS)
- Flexibility to work evenings (4 PM - 12 PM)
- High school diploma or equivalent
- Valid Florida driver's license (if transportation needed)
- Must pass background check and drug screening