Job Description
Join our dynamic team at Urban Hospitality Group! We're urgently seeking Evening Guest Service Associates to deliver exceptional experiences at our premier Boston location. Perfect for students, parents, and professionals seeking flexible evening schedules. Enjoy competitive pay, free parking, and a vibrant work environment.
This role offers immediate start dates and opportunities for growth. If you're passionate about hospitality and thrive in fast-paced settings, apply now to join our award-winning team!
Responsibilities
- Deliver exceptional guest service during evening operations
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with evening staff to ensure seamless operations
- Uphold brand standards and cleanliness protocols
- Support event coordination and guest satisfaction initiatives
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency and POS system knowledge
- High school diploma or equivalent required
- Positive attitude and commitment to guest satisfaction