Job Description
Join our vibrant team at French Quarter Hospitality Group as an Evening Guest Service Associate! We're seeking enthusiastic individuals to deliver exceptional customer service during our busiest evening hours. Perfect for students or professionals seeking flexible evening schedules in New Orleans' iconic hospitality scene. Enjoy competitive pay, dynamic work environment, and opportunities for growth.
Responsibilities
- Provide warm, efficient check-in/check-out services for evening guests
- Manage reservations and room assignments using property management systems
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Ensure lobby and common areas are impeccably maintained
- Assist with valet services and guest transportation coordination
Qualifications
- High school diploma or equivalent (students welcome)
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work independently and multitask effectively
- Flexible evening/night availability (including weekends)
- Positive attitude with problem-solving aptitude
- Must be 18+ years old