Job Description
Join Kansas City's premier hospitality team as an Evening Guest Service Associate! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible role offers competitive pay, growth opportunities, and a supportive team environment. Perfect for students, parents, or career changers seeking work-life balance. Full-time positions may also be available for high performers.
Responsibilities
- Provide outstanding guest service during evening operations
- Manage check-in/check-out procedures efficiently
- Handle reservations and special requests with precision
- Maintain pristine facility standards throughout shifts
- Collaborate with team members to ensure seamless operations
- Resolve guest concerns promptly and professionally
- Contribute to evening revenue targets through upselling
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Positive attitude and team-oriented mindset
- Attention to detail and multitasking abilities
- Must be 18+ and authorized to work in the US