Job Description
Join our dynamic team at Miami Hospitality Group as an Evening Guest Service Associate! We're seeking friendly, energetic individuals to provide exceptional service during our peak evening hours. Enjoy flexible scheduling with guaranteed weekly pay and a vibrant work environment in the heart of Miami. Perfect for students, professionals, or anyone seeking supplemental income with immediate start opportunities. No nights or weekends required!
Responsibilities
- Greet and assist guests with check-in/out procedures
- Manage reservations and answer guest inquiries
- Process payments and maintain accurate financial records
- Ensure common areas are clean and well-maintained
- Coordinate with security team for guest safety protocols
- Assist with event setup and breakdown as needed
- Resolve guest complaints with professionalism and empathy
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work evenings (4 PM - 12 PM)
- Basic computer proficiency
- Must be authorized to work in the US
- Reliable transportation to/from location
- Flexible availability including weekends