Job Description
Join our vibrant downtown Denver team as an Evening Guest Experience Specialist! We're seeking energetic professionals to create memorable moments for our guests during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for advancement within our award-winning hospitality group. Perfect for students, artists, or anyone seeking a dynamic evening schedule in the heart of Denver's thriving LoDo district.
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage guest reservations and seating arrangements during evening peak hours
- Coordinate with kitchen and bar teams to ensure seamless service flow
- Handle guest inquiries and resolve concerns with professionalism and grace
- Maintain cleanliness and ambiance of guest areas throughout shift
- Process payments and accurately manage cash handling procedures
- Collaborate with team members to maintain efficient operations
Qualifications
- Minimum 6 months of customer service or hospitality experience
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced, high-energy environments
- Flexible availability including evenings, weekends, and holidays
- Basic knowledge of POS systems and reservation platforms
- Professional appearance and positive attitude
- Must be 18+ years old with reliable transportation
- Food Handler's certification preferred (training provided)