Job Description
Join our dynamic hospitality team as an Evening Guest Experience Specialist at Urban Hospitality Group! We're seeking energetic professionals to create memorable moments for our Dallas clientele during evening hours. This flexible part-time role offers competitive pay, a vibrant work environment, and opportunities for growth. If you thrive in fast-paced settings and excel at customer engagement, this is your perfect evening opportunity!
Responsibilities
- Deliver exceptional guest service during evening operations
- Manage reservations and optimize seating arrangements
- Process payments using POS systems
- Coordinate with kitchen staff for seamless order fulfillment
- Maintain pristine dining environment standards
- Handle guest inquiries and resolve concerns promptly
- Assist in inventory management for evening supplies
Qualifications
- 1+ years in hospitality or customer service role
- Flexible availability including weekends and evenings
- Strong communication and conflict resolution skills
- Basic POS system proficiency
- Ability to multitask in high-pressure situations
- Valid Texas Food Handler's certification preferred
- Positive attitude with team-oriented mindset