Job Description
Join Urban Hospitality Group's dynamic team as an Evening Guest Associate at our premier downtown Chicago location! We're seeking friendly, energetic professionals to deliver exceptional guest experiences during our peak evening hours. This is an immediate opportunity to join a vibrant hospitality environment where your customer service skills shine. Enjoy flexible scheduling, competitive pay, and a supportive team culture. Perfect for students, career changers, or those seeking supplemental income. Apply today and start your rewarding hospitality career!
Responsibilities
- Provide exceptional customer service to guests during evening hours
- Manage front desk operations including check-ins, check-outs, and room assignments
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Ensure lobby and common areas are immaculate and welcoming
- Assist with event setup and guest activities
- Uphold company safety and security protocols
Qualifications
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible availability including weekends and holidays
- Professional appearance and positive attitude
- Must be 18+ years old