Job Description
Are you searching for Evening Part Time Jobs in San Diego, CA? We are looking for a reliable and energetic Night Shift Customer Support Specialist to join our growing team.
At San Diego Tech Solutions, we pride ourselves on delivering exceptional service around the clock. If you are a night owl who thrives in a dynamic environment and enjoys helping people, this is the perfect opportunity for you. We offer competitive pay and a schedule designed for your lifestyle.
Responsibilities
- Manage incoming customer inquiries via phone and email during evening shifts.
- Resolve complex issues efficiently while maintaining a calm and professional demeanor.
- Document all interactions and resolutions in the CRM system accurately.
- Collaborate with day-shift teams to ensure seamless service continuity.
- Identify trends in customer feedback and suggest process improvements.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous experience in customer service, call center, or technical support.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and ticketing systems.
- Ability to work independently and manage time effectively in a remote setting.