Job Description
Transform your evenings into extra earning power! MemFlex Solutions seeks dynamic Evening Part-Time Customer Service Representatives in Memphis, TN. Enjoy competitive pay ($15-$18/hr), flexible shifts, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income while gaining valuable customer service experience.
What We Offer:
- Competitive hourly wages with weekly pay
- Comprehensive paid training
- Flexible evening/night schedule options
- Advancement opportunities within the company
- Positive, team-oriented culture
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and returns with accuracy
- Document customer interactions in CRM system
- Meet/exceed performance metrics (CSAT, resolution time)
- Collaborate with team members to improve service quality
- Stay updated on product knowledge and policies
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience (preferred)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Reliable transportation to Memphis location
- Flexible availability for evening/night shifts