Job Description
Join our dynamic team at City Retail Solutions as an Evening Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service during our busiest evening and weekend hours. This immediate-hire opportunity offers flexible scheduling while making a real impact in our Cleveland community.
What We Offer:
- Competitive hourly pay with weekly paychecks
- Flexible evening/weekend scheduling (4-6 hour shifts)
- Free parking and transit reimbursement
- Opportunities for advancement
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Process transactions and resolve billing discrepancies
- Assist with product returns and exchanges
- Maintain organized customer records and documentation
- Collaborate with team members to ensure seamless operations
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication skills
- Ability to work evenings (5 PM - 10 PM) and weekends
- Basic computer proficiency with POS systems
- Reliable transportation to our downtown location