Job Description
Join our award-winning hospitality team at Dallas Hospitality Solutions! We're seeking vibrant Evening Customer Service Specialists to deliver exceptional guest experiences during our peak evening hours. This flexible role offers competitive pay, comprehensive training, and opportunities for advancement in Dallas' thriving hospitality scene.
Why Work With Us?
- Competitive hourly pay with performance bonuses
- Free parking and transit reimbursement
- Comprehensive employee discounts at partner venues
- Dynamic team environment with growth opportunities
Responsibilities
- Provide exceptional customer service during evening shifts (4 PM - 12 AM)
- Manage guest check-ins and resolve inquiries promptlyMaintain accurate reservation and billing systems
- Coordinate with security and housekeeping teams
- Process payments and manage cash handling procedures
- Uphold brand standards through consistent service delivery
- Assist with event setup and guest orientation
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Flexible availability including weekends and holidays
- Strong conflict resolution and communication skills
- Basic proficiency with reservation software
- Ability to stand/walk for extended periods
- Valid Texas driver's license (if applicable)
- Background check required upon hire