Job Description
Join our dynamic team at Sunshine Hospitality Group as an Evening Customer Service Specialist! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay, growth opportunities, and a vibrant work environment. Perfect for students, parents, or anyone seeking evening work-life balance in Jacksonville's thriving hospitality scene.
Responsibilities
- Provide outstanding customer service via phone, email, and in-person inquiries
- Manage reservation systems and process transactions accurately
- Resolve guest concerns with professionalism and problem-solving skills
- Collaborate with team members to ensure seamless evening operations
- Assist with facility preparation and closing procedures
- Maintain detailed records of customer interactions and feedback
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 11 PM) weekends and holidays
- Proficiency with reservation software and POS systems
- Valid Florida driver's license (if applicable to role duties)
- Positive attitude and ability to thrive in fast-paced settings