Job Description
Join our dynamic team as an Evening Customer Service Specialist and become the face of our premium hospitality brand! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our evening operations. This flexible role offers perfect work-life balance with evening shifts, ideal for students, career changers, or those seeking supplemental income. No prior experience required – we provide comprehensive training to set you up for success. Enjoy a supportive environment, competitive pay, and opportunities for advancement. Apply today and start your rewarding journey with us!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage guest inquiries and resolve concerns with professionalism and empathy
- Process reservations and transactions accurately using our digital systems
- Collaborate with team members to ensure seamless evening operations
- Maintain a clean, organized, and welcoming guest environment
- Assist with basic administrative tasks including scheduling and inventory checks
- Uphold brand standards and safety protocols at all times
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays as needed
- Basic computer literacy and comfort with digital tools
- Positive attitude and customer-focused mindset
- Reliable transportation to our Atlanta location
- No prior experience necessary – training provided
- Must be 18 years or older