Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our peak evening hours. Perfect for students, second-job seekers, or those seeking flexible evening schedules. Enjoy competitive pay, a vibrant work environment, and opportunities for growth within our expanding Dallas hospitality brand.
Responsibilities
- Provide exceptional customer service and support to evening guests
- Manage reservation systems and coordinate dining logistics
- Process payments and maintain accurate transaction records
- Collaborate with kitchen and service teams during peak hours
- Resolve guest inquiries with professionalism and efficiency
- Assist with venue setup and closing procedures
- Contribute to maintaining a clean and welcoming atmosphere
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced evening environments
- Basic cash handling and POS system knowledge
- Flexible availability including weekends and holidays
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset