Job Description
Join MetroHire Solutions, a premier hospitality staffing agency, for exciting evening opportunities in the heart of New York! We're urgently hiring part-time and full-time Customer Service Specialists to deliver exceptional guest experiences at iconic NYC venues. Perfect for students seeking flexible schedules, this role offers competitive pay and growth opportunities. Whether you're balancing studies or building your career, our supportive team values your energy and dedication. Enjoy evening shifts while exploring the city's vibrant nightlife scene – apply today!
Responsibilities
- Deliver exceptional customer service in high-energy hospitality environments
- Process reservations, orders, and payments with precision
- Resolve guest inquiries and concerns promptly
- Collaborate with cross-functional teams for seamless operations
- Maintain venue cleanliness and safety standards
- Adapt to dynamic situations during peak evening hours
- Train on venue-specific systems and protocols
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic cash handling and POS system experience
- Problem-solving mindset with attention to detail
- Team player with positive attitude
- Must be 18+ and eligible to work in the US