Job Description
Join our dynamic team at Memphis Hospitality Group as an Evening Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay and the opportunity to work in one of Memphis' most vibrant districts. Perfect for students, professionals, or anyone seeking evening work with growth potential.
Responsibilities
- Provide exceptional customer service to guests during evening hours (4 PM - 12 AM)
- Handle reservations, inquiries, and resolve guest concerns promptly
- Collaborate with team members to ensure smooth operations
- Maintain clean and organized workspaces
- Process payments and manage cash transactions accurately
- Assist with event setup and breakdown as needed
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays
- Basic math and cash handling proficiency
- Positive attitude and team-oriented mindset
- Reliable transportation to Beale Street location
- Must be 18+ years old