Job Description
We are looking for driven individuals to join our team in Sacramento, CA for our Evening Customer Service Representative position. This is an ideal entry-level role for students, parents, or professionals seeking a flexible schedule that fits around their daytime commitments.
As an Evening Representative, you will play a crucial role in maintaining our company's reputation for excellence. You will provide exceptional service to our customers during our peak evening hours, ensuring a seamless and positive experience every time they visit.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- No prior experience required – we provide full training.
- Flexible evening shifts (4:00 PM – 12:00 AM).
- Opportunity for career advancement within the company.
Responsibilities
- Greet customers warmly and assist with inquiries regarding products and services.
- Process sales transactions and handle payments accurately using POS systems.
- Resolve customer complaints and issues professionally and efficiently.
- Assist with inventory management and restocking shelves during slower periods.
- Monitor store security and safety protocols to ensure a secure environment.
- Perform opening and closing duties, including cash drops and facility checks.
- Maintain a clean, organized, and inviting store atmosphere.
Qualifications
- High school diploma or GED equivalent is preferred.
- Excellent verbal communication and interpersonal skills.
- Ability to work a flexible schedule, including evenings and weekends.
- Basic computer proficiency and math skills for transaction handling.
- Strong problem-solving abilities and a customer-first mindset.
- Reliable transportation to the Sacramento location.