Job Description
Are you looking to earn extra cash while maintaining a flexible schedule? Apex Solutions Group is currently seeking dedicated Evening Customer Service Associates to join our growing team in Columbus, Ohio. This is an excellent opportunity for individuals seeking part-time work with competitive pay and a supportive work environment.
We offer a dynamic workplace where your contributions matter. Whether you are a student, a parent, or someone looking to supplement their income, we provide the training and flexibility you need to succeed.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $20.00 per hour.
- Flexible Scheduling: Choose shifts that fit your lifestyle, including evenings.
- No Experience Required: Full training provided.
- Modern Environment: Work in a state-of-the-art facility.
Responsibilities
- Manage incoming customer inquiries via phone and email with professionalism and empathy.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process orders, returns, and account information accurately.
- Document customer interactions and update internal databases.
- Collaborate with team members to ensure smooth daily operations.
- Maintain a positive and helpful attitude during peak evening hours.
Qualifications
- High school diploma or equivalent (GED) required.
- Strong verbal communication skills and a friendly demeanor.
- Basic computer proficiency and typing speed of 35+ WPM.
- Ability to work independently and manage time effectively.
- Reliable transportation is a plus.
- Must be available to work evening shifts (e.g., 4 PM - 10 PM).