Job Description
Join our vibrant team at Tampa Bay Hospitality Group as an Evening Customer Service Associate! We're seeking energetic, friendly individuals to deliver exceptional guest experiences in our downtown Tampa location. No prior experience is required – we provide comprehensive training to help you succeed. This is the perfect opportunity for students, career changers, or anyone seeking flexible evening hours with growth potential in the hospitality industry.
Why Work With Us?
- Flexible evening shifts (4-10 PM, including weekends)
- Starting pay of $14-$16/hour with tips
- Free uniform and meal benefits
- Clear career advancement path
- Supportive team environment
Responsibilities
- Warmly greet and assist guests with inquiries and requests
- Process transactions accurately using POS systems
- Maintain clean, organized public areas and facilities
- Collaborate with team members during peak hours
- Handle basic inventory management and restocking
- Resolve customer concerns with professionalism
- Adhere to all safety and hygiene protocols
Qualifications
- No experience required – we train everyone!
- Must be 18+ years old
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Basic math and computer literacy
- Reliable and punctual attendance
- Positive attitude and service mindset
- Ability to stand/walk for extended periods