Job Description
Join our dynamic team at Miami Hospitality Group and become the face of excellence! We're seeking passionate Evening Part-Time Customer Service Specialists to deliver exceptional experiences to our vibrant clientele. Enjoy competitive pay, flexible evening schedules (4 PM - 10 PM), and a supportive work environment in the heart of Miami's bustling tourism district. No experience necessary – full training provided!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage reservations and bookings with precision and efficiency
- Resolve guest inquiries and concerns promptly
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain accurate customer records and documentation
- Assist with event preparation and venue setup as needed
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work independently and as part of a team
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset
- Reliable transportation to Miami Beach location