Job Description
Join our dynamic team at Express Staffing Solutions and enjoy the flexibility of evening part-time work with daily pay! We're seeking energetic Customer Service Associates to provide exceptional support to our clients in the Oakland area. This role offers immediate compensation, perfect for students, parents, or anyone seeking supplemental income. Enjoy a supportive environment with no weekends required!
Responsibilities
- Deliver outstanding customer service via phone, email, and chat support
- Process orders, returns, and inquiries efficiently using our CRM system
- Resolve customer concerns with empathy and professionalism
- Maintain accurate documentation of all interactions
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency with Windows OS
- Flexible availability between 4 PM - 11 PM (weekdays)
- Reliable transportation to our Oakland location