Job Description
Join our dynamic team as an Evening Customer Service Associate and be the face of our premier hospitality venue in downtown Denver! We're urgently seeking friendly, energetic professionals to deliver exceptional guest experiences during our bustling evening hours. This flexible part-time role offers competitive pay and is perfect for students, second-job seekers, or night owls looking to make an impact.
As a key member of our guest services team, you'll create memorable interactions while maintaining our high standards of service. Training provided, with opportunities for advancement. Don't miss this urgent opportunity to join Denver's most exciting hospitality team!
Responsibilities
- Deliver exceptional customer service to all guests with professionalism and warmth
- Manage check-in/check-out processes efficiently using our proprietary software
- Respond to guest inquiries and resolve concerns promptly
- Operate point-of-sale systems and process payments accurately
- Prepare and maintain clean, welcoming lobby and common areas
- Coordinate with security and maintenance teams for seamless operations
- Complete end-of-day reconciliation and reporting tasks
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or hospitality experience
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 12 PM) weekends and holidays
- Proficient with technology and POS systems
- Problem-solving mindset with attention to detail
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening